Privacy information

Business name

Fyrefood is the business name provided for this service.

During the MVP, the Fyrefood business owner is the designated handler for customer support, cancellations and privacy/deletion requests. Contact details remain business-only.

Information used by the service

Account features use your email, customer identifier, name and phone number where provided. Ordering uses cart contents, order history, payment/order status and delivery or pickup details. A saved address or a location you choose to share can be used for delivery planning.

Sign-in uses email codes, session credentials and security counters. Your browser can save cart contents and a checkout link; the mobile app saves a cart reference. Browsers and devices can also save delivery preferences, sign-in credentials and your theme choice. Account-deletion requests record consent and processing information. Existing reviews and safety reports may remain from earlier use; reviews are deferred in the current ordering MVP.

Service providers

Shopify supplies the catalog, cart, customer account and order records, and hosts checkout. Payment details are handled through that checkout and its payment providers. Resend sends sign-in emails. Upstash Redis stores authentication and account-safety records. Vercel hosts the portal and processes service requests and operational logs.

If you choose to open the Google Maps link, your selected address or coordinates are included in the link and shared with Google to show that location. Opening this link is optional.

If you contact support, the information you send is used to review your question. The final policy must cover the providers actually used, their handling of personal data, and any additional fulfillment, email or operational records.

Deletion and retained information

Requesting deletion is not the same as completed erasure. The implemented workflow blocks account access when processing starts, removes associated app data, and requires separate provider and retained-record checks. It is not an order cancellation or refund request.

The implementation keeps a permanent hashed access-block record to prevent old credentials from working again. Processing contact is held until completion communication is confirmed; the active processing record is then replaced with a 90-day receipt without an email, name, address or raw customer identifier. The receipt period is selected for the MVP; the security block still needs a verified retention and safe-removal rule.

The selected manual procedure is to remove support correspondence and separate case evidence 90 days after case closure, except for records subject to a documented, applicable retention obligation. Mailbox cleanup is not automated or verified yet. This procedure does not set the retention period for financial records or security access blocks.

Shopify orders, payments, refunds, provider logs and backups require separate retention decisions. No financial or legal retention period is approved on this draft page. Revoking access does not remotely wipe a disconnected device.

In-app deletion processing is not enabled for this environment. Contact support to ask about your account data or deletion. This page does not record a request.

Questions and account controls

Contact connect@fyrefood.shop about your account data. Do not send login codes, passwords or payment-card details.

Open account-deletion options. The website works without installing the app; sign-in verifies your account before a request.